Certified Case Manager Practice Test

Families should be referred to services that are?

1. Expensive

2. Unrelated

3. Relevant

4. Generalized

The correct answer is: Relevant

Referring families to services that are relevant ensures that they receive the support and assistance that specifically addresses their unique needs and circumstances. Relevant services take into account the family's situation, challenges, and goals, facilitating more effective interventions and outcomes. When services align with the specific problems or requirements of the family, it helps in promoting positive results and enhances the chances of successful engagement with the resources provided. Additionally, relevance in service referral is critical for efficient use of resources, as it avoids unnecessary expenditures for services that do not meet the family's needs, an issue associated with costly or generalized options. This tailored approach recognizes the diversity of family situations and respects the individuality of their experiences, leading to a more personalized and effective care management process.