Certified Case Manager Practice Test

How should outcomes in the case plan be described?

1. General and subjective

2. Measurable and specific

3. Indefinite and broad

4. Open-ended and flexible

The correct answer is: Measurable and specific

Outcomes in the case plan should be described in a measurable and specific manner to ensure that they are clear and attainable. When outcomes are measurable, they can be quantitatively assessed, allowing for the evaluation of progress and determining whether goals have been successfully met. Specific outcomes provide clarity, directing both the case manager and the client towards precise targets to aim for, which is essential in developing effective strategies and interventions. For instance, instead of stating a vague goal like "improve health," a specific outcome might be "reduce HbA1c levels to below 7% within six months." Such specificity not only facilitates tracking progress but also enables adjustments to the plan if necessary, ensuring that it remains targeted and effective. The emphasis on specificity and measurability aligns with best practices in case management, where defined outcomes support accountability and promote a structured approach to achieving goals within the client’s care plan.