Certified Case Manager Practice Test

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In case management, what is often used as a tool to measure progress over time?

Case reviews and assessments
Client satisfaction surveys
Family therapy session logs
Social worker feedback forms

The correct answer is: Case reviews and assessments

In the context of case management, case reviews and assessments serve as essential tools to measure a client’s progress over time. These tools are systematic evaluations that provide insights into the client's current status, goals, and the effectiveness of interventions implemented. Regular case reviews allow case managers to collect data regarding the client's achievements, challenges, and changes in circumstances, thereby providing a clear and ongoing picture of the client’s development and needs. By consistently utilizing these assessments and reviews, case managers can adjust care plans accordingly, ensuring that the client is receiving the most effective support tailored to their evolving situation. This continuous measurement is critical for documenting progress, making data-informed decisions, and improving the overall quality of care provided to clients. Other options might contribute to understanding elements of client care, but they do not specifically focus on systematic measurement over time as case reviews and assessments do.