Certified Case Manager Practice Test

What does assessing case plan progress typically involve?

1. Reviewing financial expenditures

2. Collecting opinions from relatives

3. Utilizing established benchmarks

4. Conducting surveys with community members

The correct answer is: Utilizing established benchmarks

Assessing case plan progress typically involves utilizing established benchmarks because benchmarks provide a standard or reference point against which progress can be measured. These predetermined criteria help case managers evaluate the effectiveness of services provided and whether the goals outlined in the case plan are being met. Benchmarks can include specific outcomes related to the client's needs, timelines for achieving goals, and measurable indicators of progress in areas such as health, employment, and social functioning. By comparing the client’s current status to these benchmarks, case managers can make informed decisions about future interventions, modify the case plan if necessary, and ensure that the client is moving toward the desired outcomes. While other options like reviewing financial expenditures or collecting opinions from relatives may offer valuable insights, they do not provide the comprehensive, objective framework that established benchmarks do. Benchmarks focus specifically on measurable outcomes, thus making them essential for a structured assessment of progress in a case management context.