Certified Case Manager Practice Test

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Prepare for the Certified Case Manager Test with targeted quizzes and expert content. Study with flashcards and multiple-choice questions, complete with hints and explanations. Ace your exam and advance your career today!

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What is the initial face-to-face contact timeframe after a case transfer?

Within 2 business days
Within 5 business days
Within 3 business days
Within 10 business days

The correct answer is: Within 5 business days

The correct timeframe for initial face-to-face contact after a case transfer is typically within 5 business days. This standard is established to ensure that the incoming case manager can quickly engage with the client, assess their situation, and begin providing necessary support and services. Timely contact is essential for maintaining continuity of care, addressing any immediate needs, and establishing a rapport with the client. By setting a 5-day timeframe, it allows for adequate scheduling and thorough preparation, ensuring that the case manager can effectively assess the client's needs and preferences. This prompt engagement helps to minimize any potential gaps in service delivery that could negatively impact the client’s well-being.