Certified Case Manager Practice Test

What is the time frame mandated for initial face-to-face contact with a child after case transfer staffing?

1. Immediate contact is not required

2. Within 5 business days

3. Within 3 business days

4. Within 2 business days

The correct answer is: Within 3 business days

The specified timeframe for initial face-to-face contact with a child after a case transfer is typically within 3 business days. This requirement is established to ensure that timely assessments and interventions can be made following a case transfer, promoting the well-being and safety of the child involved. The rationale behind this swift contact is to facilitate continuity of care and to address any immediate needs or concerns that may arise in the new case scenario. Prompt engagement allows case managers to establish rapport with the child and assess their situation more effectively, which is crucial for crafting appropriate service plans and interventions. In contrast, other timeframes such as 2 business days may be seen as too restrictive given varying circumstances, while a longer period like 5 business days may delay necessary support and intervention, potentially compromising a child’s safety and well-being. Immediate contact not being required would not align with the best practices for ensuring child welfare.