Certified Case Manager Practice Test

What is the timeline for documenting case notes in FSFN/SACWIS?

1. Within 24 hours of the meeting

2. Within 48 hours of the meeting

3. Within 72 hours of the meeting

4. As soon as the case is closed

The correct answer is: Within 48 hours of the meeting

Documenting case notes in the Family Services and Financial System (FSFN) or the State Automated Child Welfare Information System (SACWIS) is crucial for effective case management and ensuring a clear and accurate record of interactions and decisions made. The expectation to document case notes within 48 hours of the meeting aligns with best practices in the field of case management. Timely documentation ensures that details are fresh in the memory of the case manager, which helps in maintaining accuracy and comprehensiveness in reports. It also ensures compliance with regulatory and organizational standards that prioritize accountability and communication among service providers. Delayed documentation might result in missed or inaccurate information, which can impact the quality of care or support provided to clients. Thus, adhering to a 48-hour timeframe strikes a balance between immediate documentation after a meeting and allowing some time to reflect on and summarize what transpired effectively.