Certified Case Manager Practice Test

Which group typically handles the transfer of cases to service providers?

1. Family support workers

2. Child protective investigators

3. Judicial officers

4. Case management teams

The correct answer is: Case management teams

Case management teams are specifically organized groups that focus on coordinating care and services for clients. Their primary role is to assess individual needs, develop care plans, and ensure that clients receive the necessary services from various providers. This includes facilitating the transfer of cases to appropriate service providers, making them well-equipped to manage referrals and resources effectively. Family support workers, child protective investigators, and judicial officers may play pivotal roles in their respective areas, but they do not specialize in the comprehensive coordination and transfer of cases to service providers as case management teams do. Family support workers focus more on working directly with families to provide assistance and support, while child protective investigators concentrate on evaluating and addressing safety concerns for children. Judicial officers deal with the legal aspects and decisions of cases, rather than the logistics of service coordination. Therefore, case management teams are uniquely positioned to handle the transfer of cases to service providers efficiently and effectively.