Certified Case Manager Practice Test

Which of the following actions best describes ongoing family functioning during a case opening?

1. Engaging caregivers to facilitate change

2. Providing immediate services to children

3. Conducting assessments for long-term placements

4. Controlling caregiver's access to the child

The correct answer is: Engaging caregivers to facilitate change

Engaging caregivers to facilitate change is a crucial aspect of ongoing family functioning during a case opening. This approach recognizes the importance of involving families in the case management process to promote positive outcomes for the child. By actively engaging caregivers, case managers can help empower parents and guardians, encouraging them to participate in decision-making and support the necessary changes within the family system. This involvement not only fosters a collaborative environment but also builds trust between caregivers and case managers, which can lead to better adherence to recommendations and services. When caregivers feel they are part of the process, they are more likely to take ownership of their roles in their children’s wellbeing and be motivated to make positive changes. In contrast, other actions such as providing immediate services to children may address urgent needs, but they do not necessarily involve the family in the ongoing process. Conducting assessments for long-term placements, while important, is typically a more formalized step that may not directly engage family members in the immediate goal of improving family functioning. Moreover, controlling caregiver's access to the child can create conflict and resistance, hindering collaboration and the overall goal of family empowerment and support. Hence, engaging caregivers is the most effective action in promoting ongoing family functioning during a case opening.